Dear Trade Partners,
In light of the evolving situation across Iran and the Middle East, IndiGo continues to monitor developments with utmost care.
For details, please refer to the Flight Cancellations Schedule for IndiGo's Domestic & International Flights available on our website. To support our customers and partners during this period, we are extending waivers on cancellations until 31st March 2026 for travel to and from the Middle East and Istanbul, for bookings made on or before 28th February 2026. This policy is applicable for customers holding both FIT and Group Fare tickets.
We understand that these changes may cause inconvenience. Impacted customers may avail alternate flight options or claim a full refund through Plan B.
In such cases, please cancel the PNR at your end to avoid a no-show, and then write to the Agency Support or Sales Support Team for further assistance. Additionally, please do not duplicate emails to both support IDs, as this will not expedite resolution and may delay timely action.
As the situation remains fluid, any further updates will be communicated promptly.
We sincerely appreciate your patience and understanding as we navigate this period with prudence. Our teams remain available to assist you in every possible way.
Thanks & Regards,
Garima Sharma
Asst. Manager –Trade Sales
Mobile +91 9643008353
Email id: Garima.sharma5@goindiGO.in
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