Dear Travel Partners,
Greetings from Air India Group!!1
This is to inform you that effective 24th Feb’26, we will be revising the cancellation policy for our “Lite” fare product.
You are requested to ensure that the updated product benefits are correctly displayed on your website/portal/SBT/OBT for bookers.
The revised details in the Business Document will be updated on the effective date.
Policy Change Details:
- Applicable for all bookings created from (Domestic & International): 24th Feb’26 at 00:00 hrs
- Cancellation Fee: Non-Refundable (All airport taxes will be refundable)
| Feature / Fee Type | India Domestic | International |
| Cabin Bag | 7 Kg | 7 Kg |
| Check‑in Bag | NIL | NIL |
| Infant Check‑in Bag | NIL | NIL |
| Hot Meals | Paid | Paid |
| Lite Bites | Paid | Paid |
| Standard Seats | Paid | Paid |
| Prime Seats | Paid | Paid |
| Business Seat Upgrade | Paid | Paid |
| Change Fee | Up to 2 hrs prior to departure: ₹ 3000 | Up to 2 hrs prior to departure: ₹ 4000 |
| Cancellation Fee | Up to 2 hrs prior to departure: Non-Refundable (Base fare + Surcharge would be non refundable, All airport taxes will be refundable) | Up to 2 hrs prior to departure: Non-Refundable (Base fare + Surcharge would be non refundable, All airport taxes will be refundable) |
Note: All other product inclusions and change fees remain unchanged.
We look forward to your continued support.
Warm Regards,
Shivam Batta
Associate Manager - Trade Sales (DEL & NCR)
+91 9999279884
Block 4, Level 4, Vatika One on One
IDC, Industrial Development Area, Sector 16,
Gurugram, 122007
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